Welcome to your new computer.
There are some things you need to know. Scroll down to learn more.
Windows 10
Your new laptop comes with Windows 10. This is slightly different to the old computers, which ran Windows 7.
Some of the features and benefits of Windows 10 include:
- Faster login and logout: Windows 10 no longer has to copy large amounts of information to and from the server every time you log in and out, so it's a much faster process. You also don't have to shut down all the time - just put the computer to sleep by pressing the power button or closing the lid.
- Greater security: The built-in security features keep our information safer than before. It's much more difficult for viruses to get a toe-hold.
- Faster file search: When the Windows menu is open, type the name of an app or file - search starts immediately.
- Easier to install apps: There's a new Software Centre with approved apps to install, with one click.
- Better web browser: Internet Explorer, included with Windows 10, is only good for CRIS and CRISSP, and it will open automatically for those sites. For everything else, Edge or Chrome will work fine.
Where is my stuff?
First, the apps…
Everything you need is available through the Windows menu. You can access it by clicking (or tapping, if you have a touchscreen) on the rectangular Windows logo in the bottom left of your screen. You can also press the Windows key on your keyboard.
The new Windows menu is split into three main areas. From left to right, there's a very thin area with Computer controls in it, then a list of all apps, and finally a large area with popular apps.
Computer controls
From top to bottom: Logout, shortcuts to Documents and Photos folders, Computer settings, Shutdown/restart.
All apps
This is a list of everything installed on the computer. Scroll a while and you’ll find it.
Popular apps
We’ve selected a handful of popular apps, and arranged them into groups here. Note there are some popular websites here too, like CSnet, BerryNet and a few others.
What about my files?
Your H: drive is now called OneDrive for Business. There are two ways to get to it:
From the Start menu, click on the OneDrive option, and an Explorer window will open with your files in it.
From an existing Explorer window, click on OneDrive - Berry Street in the sidebar. Voilà files!
OneDrive for Business is a safe and secure, cloud-based synchronisation solution for business-related personal files. Changes you make to these files will be synchronised to Microsoft's secure, local cloud. These files are available even if you're not connected to the Berry Street network or VPN, and will also be available on any Berry Street computer you log into. Please treat it just like your H drive.
What do those icons mean?
Inside any folder synchronised with OneDrive for Business, you'll see some little icons next to the files and folders.
- Little blue cloud: This folder is currently only stored in the Cloud. Accessing these files might take a little longer because they're coming from the Internet.
- Little green tick mark: This folder is the same on your computer as it is in the Cloud: it's perfectly synchronised.
- Blue swirly arrows: The files on your computer are different to the ones in the Cloud, and OneDrive is currently sorting that out by sending and receiving data.
You don't really need to think about these statuses when you're working with files on your computer. Windows 10 and OneDrive are pretty smart, and will sort things out for you.
Remote Access
Everyone now has the capability of working when you're not at your usual desk. Read on to find out how.
If you're at another Berry Street site (office, school, resi)
You're already good to go! Your laptop will connect to the wifi at the site, and all your stuff will "just work". You can also sit at a spare desk and plug in to use the monitor, keyboard and mouse at that desk.
Not every Berry Street site has really fast Internet, so accessing W drive may be slower than in your regular office.
If you're somewhere else with wifi (home, café)
Connect to wifi
Talk to someone on-site and get access to their wifi. Available wifi networks will appear under the network menu, which is on the lower right side of the screen.
Once connected, make sure your computer can see the Internet by opening a web browser and doing a Google search. Sometimes, the wifi network will want you to accept the Terms and Conditions, or enter a password before you get Internet access. This is especially common in public wifi, like shopping centres and cafés.
Connect to VPN
From the same network menu, select Berry Street VPN. After a few seconds, you'll be on the Berry Street internal network - much like if you were sitting in the office.
Note that due to the variable speed of Internet connections, access to files on W drive will likely be slower than when you're in the office.
If you're somewhere else without wifi (DHHS, I'm looking at you)
Internet sharing
You've got the Internet in your pocket (or handbag…). Your iPhone can convert 4G mobile Internet into wifi that your laptop can use. It's called a Personal Hotspot.
Open the Settings app, and tap on Personal Hotspot from the list (it's towards the bottom of the first set of options).
Turn on the switch next to Personal Hotspot at the top of the screen, and note the shared network name (paragraph of text under the switch) and Wi-Fi Password (white area) shown.
Shortly after turning on the hotspot, you should see the name of the wifi network on your laptop! Now that you've turned this place-without-wifi into a place-with-wifi, you can follow the instructions just above this "with wifi".
Please be mindful of your data use when connected this way. Keep W drive use to a minimum, and absolutely no streaming media services.
When you're done
Go back to your phone and turn off Personal Hotspot. Don't forget!
Email Signatures
Unfortunately, one of the things we couldn't bring across from the old computer to the new one is your email signature. Sorry about that.
But this is not a problem. It's an opportunity for you to get a shiny new signature that's compliant with current brand guidelines! After you've opened Outlook for the first time, it's pretty simple to set a new signature.
If you'd like to have this available while you're clicking around on your computer, feel free to open this website on your phone. Enter newcomputer.berrystreet.org.au into the Safari browser on the phone (you'll still need to do the first step on this computer though).
First, go to this page, and enter your username. Drag across the signature to select it all, then right-click on it, and select "Copy" from the menu.
Once you've copied the text, close that browser tab, and you'll end up back here again. I'll wait.
Open Outlook by clicking on the Outlook icon in the Windows menu. Wait until the main Outlook window opens (it may take a few seconds).
Click File at the upper left corner of the Outlook window, then click Options from the list of items that appears underneath.
In the window that opens, click Mail in the left-hand column, then Signatures partway down on the right.
This opens the Signatures window.
In the Signatures window, click New to create a new email signature. When prompted, name it Default signature and click OK.
Then, right-click in the big empty area below, and under Paste Options, click on Keep Source Formatting. At this point, give it a good once-over and make sure the information is correct. If it's not, you can fix it in this area.
Make sure that both the New message and Replies/forwards drop-down boxes are set to Default signature.
Click OK a couple of times to close all the dialogue boxes.
Bask in the glow of having a signature aligned with the brand guidelines!
About the laptop
Here's some information about the laptop itself. What are these weird plugs? What's up with the weird new dock?
Projector (12" mobile laptop only)
To plug this laptop into a projector, you'll need an adapter, available from your local admin team. It plugs into either of the two small round plugs on the left side of the laptop, as pictured.
Turn it on and off (12" Mobile Laptop only)
On the 12" mobile laptop, the power button is on the right side of the base, towards the front. The double-button just behind it is for volume - useful when using it in tablet mode.
More help please!
Still looking for some help with your new machine? Please ring IT Service Desk on 1300 994 493, or email itservicedesk@berrystreet.org.au.